What To Say & What To Send In Property Management
Welcome to What to Say & What to Send in Property Management, the essential podcast for career-driven property managers in the real estate industry. Join hosts Lee Woodward and Nathan Pensini as they explore the challenges and opportunities faced by property management professionals.
Each month, we tackle key industry topics that matter most to you. Through insightful interviews with experienced practitioners, we deliver practical solutions and actionable advice on what to say and send in your day-to-day operations. We aim to equip you with hands-on skills and knowledge that you can immediately implement.
Whether you’re just starting or looking to sharpen your expertise, this podcast serves as a fundamental resource designed for property managers at the street level. Tune in for a transformative audio-learning experience that will empower you to excel in your caree
What To Say & What To Send In Property Management
04 Mastering Compliance - Max Gilmour
Compliance in property management isn't just a box-ticking exercise but a critical responsibility with serious consequences if neglected. Nathan Pansini and Lee Woodward discuss the essentials of staying compliant and how modern technology transforms this crucial aspect of property management. Max Gilmour, Detector Inspector, shares valuable knowledge.
• Comprehensive documentation of all interactions is non-negotiable for tribunal situations
• Text messages offer higher response rates than emails for tenant and landlord communications
• Centralised communication through software systems ensures traceability even when staff changes
• Compliance extends beyond smoke alarms to include gas, electrical, water efficiency, corded blinds and safety switches
• Max Gilmore from Detector Inspector explains how their platform automates compliance management
• Technology can identify compliance gaps across portfolios and manage landlord opt-ins/opt-outs
• Automated integrations with property management software reduce administrative workload
• Former property managers serving as account managers provide expertise and understanding
• Staying current with evolving legislation across different states requires business maturity
• Digital audit trails provide crucial protection if compliance issues arise
Supporting Partners
Detector Inspector
Ensure compliance and safety with Detector Inspector–Australia’s leading provider of smoke alarm, gas, and electrical safety services for rental properties. Trusted by property managers and landlords, they help keep homes safe and up to standard.
Connectnow
Make moving seamless with Connectnow—the stress-free service that helps tenants and homeowners set up electricity, gas, internet, and other utilities in just one step. Skip the hassle and get connected quickly at connectnow.com.au.
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